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1. What products do you sell?
We currently specialize in selling customized gifts and personalized items with fast delievry all over pakistan
2. Are your products original?
Yes! All products listed on Naqshpk.store are 100% genuine and carefully checked for quality before shipping.
3. How can I place an order?
Simply add your desired product(s) to the cart and proceed to checkout. You’ll be guided through the process to complete your order securely.
4. Which payment methods do you accept?
We accept Cash on Delivery (COD), Bank Transfers, and Online Payments via credit/debit cards.
5. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across Pakistan on eligible orders.
6. How long does delivery take?
Delivery usually takes 2–5 business days depending on your location. Remote areas may take slightly longer.
7. Do you offer free shipping?
Yes, free shipping is available on orders above Rs. 2,000.
8. Can I track my order?
Yes. Once your order is dispatched, a tracking number will be shared via SMS or email.
9. What if I receive a damaged or wrong product?
We’re sorry! Please contact us within 24 hours of receiving your order. We’ll arrange a replacement or refund.
10. Do you have a return policy?
Yes, we accept returns within 7 days of delivery for unused products in original packaging. (Conditions apply.)